For orders where the total of the products in your basket is over £50, delivery is free. Otherwise the delivery fee is £3.75.
Free shipping over £50
Free shipping over £50
For orders where the total of the products in your basket is over £50, delivery is free. Otherwise the delivery fee is £3.75.
A Micro Hottie is a microwaveable heat pack uniquely designed for safety and to retain heat longer.
A Micro Hottie contains plant based material and water. When microwaved, the water heats up.
Because there are no water currents within the heat pack, the
transfer of heat energy from the centre of the heat pack to the surface takes longer. This is why Hottie stays warmer longer.
Refer to the heating instructions on the safety sheet that accompanied your purchase. This information is also printed on the Micro Hottie heat pack itself.
To avoid damaging your Micro Hottie do not exceed recommended heating times.
Many of our customers use a second Micro Hottie, alternating between the two. This can help avoid overheating by allowing each heat pack to fully cool before re-heating.
To re-heat your Micro Hottie:
Note: Re-heating your Micro Hottie for longer than recommended time may cause damage to the heat pack.
\Many of our customers use a second Micro Hottie, alternating between the two. This can help avoid overheating by allowing each heat pack to fully cool before re-heating.
If overheated, your Micro Hottie will expand.
If this happens, stop the microwave and leave the Micro Hottie to cool for at least ten minutes.
Micro Hotties are designed to fail-safe in the event of overheating. This means, if overheated for a long period of time, the pouch is designed to split. This may create a “bang” noise, but is an important safety feature that prevents the build up of dangerous pressures and hot spots.
It is possible damage has been done to your Micro Hottie if it expands. Always check for leaks before re-using.
Please do not re-use a popped Micro Hottie.
Please email us a photo of the popped Hottie plus a brief description of what happened. We will reply with a coupon for 20% off a replacement heat pack.
Email: info@hotties.co.uk
We have been making Hotties since 1996 and in all that time we have
never learned of a Hottie causing injury or exploding violently.
As Hottie contains no toxic gels or seeds there is no danger of it catching fire or causing burns.
If you overheat a Micro Hottie and it pops, leave it in the microwave for at least ten minutes to begin to cool down.
Please do not re-use overheated / popped Micro Hotties.
Please email us a photo of your popped Hottie plus a brief description of what happened. We will reply with a coupon for 20% off a replacement heat pack.
Email: info@hotties.co.uk
We suggest placing your Hottie on a flat bench and smoothing it out to ensure the heat is even throughout the pack.
Then, hold your Micro Hottie to your forearm to check the temperature is right for your skin type and apply.
Heated correctly, your Micro Hottie will stay warm for up to four hours.
A Micro Hottie has no use-by date. Many of our customers use the same Micro Hottie for years, even decades.
How long a Micro Hottie lasts depends on how carefully it is heated. If always heated correctly there is no reason a Micro Hottie should decline.
We urge people to take extra care when re-heating a recently used Micro Hottie as this seems to be when most people accidentally overheat and damage their Hottie. Please see FAQ "How do I re-heat my Micro Hottie?" for further information on re-heating.
A Micro Hottie is a thermal heat pack that contains an absorbent plant based material and water.
When microwaved, the water heats up.
Because there are no water currents within the Micro Hottie, the transfer of heat energy from the centre of the heat pack to the surface takes longer. This is why a Micro Hottie stays warmer longer.
A Micro Hottie is failsafe.
If overheated, it pops and oozes its water content. This is a built in feature designed to keep you safe. This safety feature also prevents the Micro Hottie reaching dangerous temperatures and pressures.
A Micro Hottie will not explode or burst violently if overheated. As Hottie contains no toxic gels or seeds there is no danger of it catching fire or causing burns.
If you overheat your Micro Hottie and it pops, leave it in the microwave for at least ten minutes before lifting out.
Please do not re-use an overheated or popped Micro Hottie.
If your Micro Hottie pops, please email us a photo and a description of what happened. We will reply with a coupon for 20% off a replacement heat pack.
Email: info@hotties.co.uk
A Micro Hottie is not a gel pack. Gel packs are known to explode and cause potentially fatal burns.
A Micro Hottie is not a wheat pack. Wheat and other grain filled packs are known to cause fatal fires and burns. This is because the grains within the wheat pack continue to heat up after being removed from the microwave and after several uses the grains dry out. As an added bonus because a Micro Hottie contains no grains or seeds it will not mould or rot.
A Micro Hottie is not a hot water bottle. Hot water bottles are known to cause burns. This is because of the fiddly design requiring filling with boiling water and also due to rubber bursting or splitting, spilling boiling water.
A Micro Hottie is failsafe.
The Micro Hottie was designed out of a concern about rising incidences of injuries and even deaths caused by exploding gel packs, and wheat packs catching on fire.
If sufficiently overheated, a Micro Hottie will pop and ooze its water content. This is a built in feature designed to keep you safe by preventing the Micro Hottie from reaching dangerous temperatures and pressures.
A Micro Hottie will not explode or burst violently if overheated. As it contains no gels or seeds there is no danger of it catching fire or causing burns.
The Micro Hottie patented heat pack contains water soaked into a medical grade, plant based non-woven pad. It does not contain wheat, gels or waxes. The liquid inside is water and is completely safe.
With the exception of the Bite Resistant Pet Hottie all of our covers are machine washable.
Bite Resistant Pet Hottie — we recommend wiping with a wet cloth and a little cool-temperature soapy water.
Classic designs and Back Wraps — we recommend a gentle, cool-temperature wash (cold to a max 40 degrees Celsius) with like colours.
PJ Warmers — please follow the washing instructions on inside tag.
The Micro Hottie may be recycled. Using scissors, cut open the plastic outer pouch and remove the absorbent material.
The plastic pouch is composed of layers of different plastic types and is classified under Resin Identification Code (RIC) 7, which is the classification for “other plastics”. Ensure your recycling program accepts materials under this classification.
The absorbent material is composed of softwood pulp and may be recycled along with paper products.
Free shipping over £50